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Frequently asked questions about Otiom

Yes, the Otiom-tag is waterproof, it can be disinfected and can be machine-washed at up to 60 degrees Celsius.


Otiom uses several new technologies, which together result in very low power usage for the Otiom-tag. If you want to learn more about the technology in Otiom, you can read about it here.

The tag is charged wirelessly on the accompanying charger. Connect power to the charger using an adapter plugged into a wall socket. When the charger has power, it will blink three times. Place the Otiom-tag in the middle of the charger. When the charger emits a solid light, the tag is placed correctly.

The Otiom-tag can run for up to one month on a single charge, and it can be fully recharged in 2 hours.

What do the different lights on the charger indicate?

  • Solid blue = The tag is charging
  • Solid green = The tag is fully charged
  • Blinking turquoise/blue = The tag is not connected to the charger. Remove the tag and place it on the charger again, possibly rotating it. If the charger continues to blink, please contact support@otiom.com.

No light, even though the tag is placed on the charger: If the charger emits no light, it is because the tag is turned the wrong way. Turn the tag over.

Otiom can locate someone both indoors and outdoors.

Otiom is the only solution that can locate residents both indoors and outdoors.

It can help you when a resident is hiding in a room or has wandered during an outing.

The Otiom-tag can be carried or mounted in many different ways. Here are some suggestions:

  • Around the neck with the accompanying neck safety strap. The safety strap can easily be shortened and attached to a belt, for example. Then the tag could be carried in a pocket.
  • In a coat pocket
  • In a bag
  • Sewn into the lining of your coat, bag, etc. The Otiom-tag can handle machine washing at up to 60 degrees Celsius, and you can charge it wirelessly directly through the lining.

Mounted on a walking frame, a cane, wheelchair, etc.

Otiom’s goal is to grant people with dementia the freedom to live their lives – without feeling monitored.

Otiom only locates a person once it is necessary. By not keeping the individual with dementia under constant surveillance, the person retains their . This means freedom – both for the individual with dementia as well as relatives and caregivers.

Otiom respects the user’s privacy. Therefore, Otiom cannot be used for ‘constant surveillance’, where you are continuously monitoring someone or something. When Otiom was developed, users, relatives and industry experts indicated that there was no interest in monitoring or being monitored around the clock. This is why Otiom only locates the user when the alarm is triggered.

Otiom considers it important that users understand that their data is being processed appropriately. We are therefore in compliance with all rules and regulations on data protection.